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Privacy Policy

Kunstveiling.nl B.V., having its registered office at Margaretha van Borsselenlaan 29, 1181CX Amstelveen, The Netherlands, is responsible for processing personal data as set out in this privacy statement.

What personal data do we process?

Kunstveiling.nl B.V. processes your personal data and pseudonymised personal data when you use our services and/or when you directly provide them to us yourself. Below, you will find an overview of the personal data we process in order to establish a Kunstveiling membership and to allow you to sell and bid on Kunstveiling.

  • first and last name;
  • address details;
  • telephone number;
  • e-mail address;
  • other personal data that you actively provide, for example by creating an account on this website, in writing and by telephone.

Below, you will find an overview of the pseudonymised personal data that we process for the purpose of analysing the use of our website:

  • your IP address;
  • your browser and device;
  • your user ID.

Regarding sellers subject to DAC-7 reporting obligation and/or sellers with a "verified account," we store the following additional information:

  • Your account number + account holder (IBAN);
  • Your date of birth;
  • Your tax identification number (TIN/BSN number);

Additionally, for business sellers:

  • Your company name
  • Your Chamber of Commerce number

Special and/or sensitive personal data that we process

Our website does not have the intention of collecting data about visitors who are under 16 years of age. However, we cannot verify whether a visitor is over 16 years of age. We therefore advise parents to take an active interest in the online activities of their children in order to prevent data being collected on children without parental consent. If you are convinced that we have collected data on a minor without such consent, please contact us by e-mail and we will delete this information.

Why we need data

Kunstveiling processes your personal data for the following purposes:

  • to handle your payment;
  • to send you our weekly newsletter;
  • to be able to call you if needed in order to carry out our services;
  • to inform you about changes in our services and products;
  • to enable you to create an account;
  • to deliver you goods and services;
  • Kunstveiling.nl B.V. analyses your behaviour on the website in order to improve the website and to tailor our products and services to your preferences;
  • Kunstveiling.nl B.V. analyses generic user data for business strategic purposes.

How long we store your data for

Kunstveiling will store your data for as long as you have a Kunstveiling account. If you request us to delete your account, your data will be erased from that moment on. We will store historical data, bids and purchases for the statutory period of seven years.

Sharing data with third parties

Kunstveiling.nl B.V. may share your personal data with various third parties if this is necessary to execute the contract of sale and to comply with possible statutory obligation(s). We sign a data processing agreement with companies that process your data in our assignment to ensure the same level of security and confidentiality of your data. Kunstveiling remains responsible for these processes. Moreover, Kunstveiling may disclose your personal data to other third parties, for example for the billing system. You give your consent by agreeing to our general terms and conditions when creating your Kunstveiling account.

Mapping website usage

Kunstveiling uses functional, analytical and tracking cookies. A cookie is a small text file placed in the browser of your computer, tablet or smartphone when you visit this website for the first time. Kunstveiling uses cookies with a purely technical functionality. They allow us for example to store your preferences and to ensure that the website is working properly. This also enables us to optimise our website. Furthermore, we place cookies that track your browsing behaviour on our website (not on third party websites), allowing us to offer customised content. Upon your first visit of our website, we have already informed you about these cookies and asked your permission to place them. You may opt out of the use of cookies by adjusting the preferences of your internet browser so that it no longer stores cookies. In addition, you can delete all information previously stored using your browser settings. Click here for more information.

Accessing, rectifying or erasing data

You have the right to access, rectify or erase your personal data. You can do so yourself in the personal settings of your account. If you don’t manage to change these settings or if you have questions/remarks about data processing, please send us a specified request by e-mail. Kunstveiling will respond to your request as quickly as possible, within 24 hours at the latest. Kunstveiling.nl B.V. would also like to point out that you have the possibility of filing a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).


Kunstveiling takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and illicit changes. If you have the impression that your data are not properly secured or if there are indications of abuse, please contact our customer service.

The processing of personal data has been notified to and included in the register of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) under the reference number: M1657136